Shipping & Handling
Handling time for watches is generally around 3 – 4 business days. We will email QC pics of your order for your approval before shipping. Then, we will ship the next day after watches are confirmed by the customers, with the exception of weekends.
Handling time for parts is varied. Parts order will need more time so please keep that in mind before ordering.
For 1-3 watches,
EMS epacket: $20 per shipment.
SPT: $25 per shipment (For Singapore , Malaysia and Thailand only)
DHL : $40 per shipment.
*DHL is not available in some countries. Please enquire for availability.
Triangle shipping via UK : $60 per shipment
For more quantities and shipping cost for a watch box, please email us for a quote.
Shipping time depends on the shipping methods. By EMS is around 5 – 7 days while DHL is around 3 – 5 business days. It’ll vary for some countries. Please note that customs and shipping companies in your countries will also affect the delivery timeframe. Shipping cost is not refundable.
DHL now has a waiting time of about 10 days before shipments can be shipped our from DHL warehouse at HK. This is due to few flights available because of the Covid-19 situation.
In the event your order was seized by customs, please contact us immediately. Rest assured that we would work with you to get the best solution. However, for unsuccessful deliveries or if your order was stolen, we will not be held responsible for it. Please also note that we are not responsible for your country tax.